Boho casino Rules and Regulations in Australia

1. Scope of these general terms

These general terms govern your access to and use of the Boho casino online betting and gaming services in Australia. They apply to:

• Website and mobile application access
• Registration and operation of your account
• All bets, games, bonuses and related services
• All interactions between you and the operator, including support communications.

By ticking the acceptance box during registration, or by continuing to use the services, you confirm that you have read these terms, understand them, and agree to be legally bound by them.

2. Eligibility and user requirements

To register and use betting services you must:

• Be at least 18 years of age and of legal capacity under the laws that apply to you
• Be located in a jurisdiction where online betting and gaming services provided by Boho casino are lawful
• Not be subject to any local prohibition, self-exclusion, or third-party exclusion relating to gambling
• Register your account in your own name and on your own behalf.

You confirm that all information supplied during registration and use of the services is accurate, current and complete, and you agree to update it if it changes.

3. Australian regulatory considerations

Online gambling in Australia is regulated by Commonwealth and State or Territory laws, including the Interactive Gambling Act 2001 (Cth). By using the services from Australia, you acknowledge that:

• You are responsible for ensuring that your use of the services is legal under the laws that apply to you
• Certain interactive gambling services may be restricted or not offered to users located in Australia
• Access to particular games, events, bets or bonuses may be blocked or adjusted to comply with Australian regulatory requirements.

The operator may introduce geo-blocking, product restrictions or account-level controls to address Australian compliance requirements.

4. Acceptance and changes to terms

These terms form a binding agreement between you and the operator once you complete registration or start using the services. The operator may modify these terms at any time to reflect:

• Changes to laws or regulatory guidance
• Adjustments to products, services or odds
• Improvements to security, responsible gambling or anti-money laundering measures.

Any updated version will be published on the official website and will state the effective date. Continued use of your account and services after that date constitutes your acceptance of the revised terms. You should read these terms regularly to stay informed about your rights and obligations.

5. Proper use of the platform

You agree to use the website, app and services only for lawful betting and gaming activities and in line with these terms. In particular, you must not:

• Open more than one account, or operate an account on behalf of another person
• Use bots, scripts or automated systems to place bets or access services
• Manipulate games, events, odds or any outcome, or attempt to gain an unfair advantage
• Upload or transmit content that is unlawful, offensive, or that infringes third-party rights
• Tamper with software, security features or data or attempt unauthorised access to systems.

The operator may suspend or close your account, void bets or refuse services if there is a reasonable belief that your conduct breaches these terms or any applicable law.

6. Intellectual property and content protection

All intellectual property rights in the website, app, software, text, graphics, logos, audio, video, odds displays and other content are owned or licensed by the operator and are protected by copyright, trade mark and other laws.

You only receive a limited, non-transferable licence to access and use the services for personal, non-commercial betting and gaming. You must not:

• Copy, distribute, modify, translate or create derivative works from content
• Use any trademark, logo or branding without prior written consent
• Capture odds feeds, game outcomes or event data for commercial use or redistribution.

Any unauthorised use of intellectual property may lead to account closure and may give rise to civil or criminal liability.

7. Availability of services

The operator aims to keep the platform, odds and account services available, but does not guarantee uninterrupted or error-free access. Services may be affected by:

• Scheduled or emergency maintenance
• Technical issues, internet or communications failures
• Events beyond the operator’s reasonable control.

Where feasible, advance notice of planned outages will be given. The operator is not liable for losses resulting from temporary unavailability of services, provided reasonable care has been exercised.

8. Limitation of liability

To the maximum extent permitted by Australian law:

• The services are provided on an “as is” basis for lawful recreational betting and gaming
• The operator is not liable for indirect, incidental or consequential loss, loss of opportunity, or loss of profits arising from your use of the services
• Liability for any claim related to your account, bets or use of services is limited to the lesser of: (a) the amount of the contested stake; or (b) the amount of money you have deposited to your account in the 30 days prior to the incident.

Nothing in these terms excludes or limits any consumer guarantees or other rights that cannot be excluded under the Australian Consumer Law. Your statutory rights remain in place.

9. Communication and language

The primary language of these terms and of communication on the platform for Australian users is English. In case of discrepancy between different language versions, the English version prevails for Australian legal purposes.

1. Eligibility to place bets

You may place a bet only if:

• Your registration has been completed and your account is active
• You are logged in to your account and have sufficient available balance
• You meet age and legal eligibility requirements in Australia
• You are not subject to self-exclusion or any enforced exclusion from betting services.

Bets placed by, or on behalf of, another person, or by automated systems, are not allowed and may be voided.

2. Bet acceptance and confirmation

A bet is regarded as accepted only when:

• It is processed by the system and appears in your betting history as “confirmed” or equivalent status; and
• A unique bet reference is generated.

If technical or communication problems occur, a bet may not be accepted even if it appears to have been submitted. You are responsible for checking the status of each bet in your account history.

The operator may refuse, limit or partially accept a bet without giving a reason. Any such decision is made in line with responsible gambling, risk and legal compliance obligations.

3. Minimum and maximum stakes

For each event, game or market, minimum and maximum bet limits may apply. These can differ by:

• Type of bet (for example, single, multi, system)
• Market or event
• Your account status and betting history.

Current limits are shown in the bet slip or on the relevant market page. Attempts to place bets outside these limits may be rejected or adjusted to the nearest allowed amount.

4. Odds, markets and event information

Odds, markets and event data are provided for betting purposes and are subject to change at any time before acceptance of a bet. You acknowledge that:

• Odds may be updated frequently in response to market changes or risk management
• Markets may be suspended or removed before an event starts or during live betting
• Event information (such as start time, participants, scores) is provided in good faith but may not always be accurate or complete.

If an obvious error in odds or market terms is identified (often called a palpable error), the operator may correct the odds, settle the bet at the correct odds or void the bet. The decision will be guided by fairness and general industry practice.

5. Calculation of wins and losses

Settlement of bets is based on the official result of the relevant event as confirmed by the governing body or relevant authority. Unless stated otherwise in sport-specific or game-specific rules:

• Winnings are calculated by multiplying the stake by the accepted odds
• For multi bets, each selection must be successful for the combined bet to win, unless rules specify otherwise
• If a selection is void or cancelled, affected bets may be settled at odds of 1.00 for that leg, and the rest of the bet will stand.

All settlement decisions are made in accordance with these terms and any special rules shown for the event or game at the time the bet was placed.

6. Betting restrictions and limits

To comply with Australian law, responsible gambling principles and internal risk policies, the operator may at its discretion:

• Limit the total amount you can stake on a particular event or market
• Restrict access to certain bets, markets, events or bonuses
• Adjust account-level limits or betting functionality based on your behaviour
• Decline to offer betting on certain events where legal or integrity concerns arise.

Any such restrictions may be temporary or permanent and may be applied without prior notice where required for compliance or risk reasons.

7. Bet cancellation and void bets

Once accepted, a bet cannot usually be changed or cancelled by you. In limited circumstances a bet may be voided by the operator, including when:

• The bet is affected by a technical failure that leads to incorrect odds, stakes or duplication
• The event is postponed, abandoned or cancelled and the specific market rules provide for voiding
• Regulatory or integrity concerns arise regarding the event or market
• The bet was accepted after the result was known or after an outcome had a clear advantage.

If a bet is voided, your stake will normally be returned to your account. The operator will not be responsible for any perceived loss of opportunity where a bet is cancelled or void.

8. Special rules for bonuses and free bets

From time to time, bonuses, free bets or similar rewards may be offered in line with Australian promotional rules. Any such offer is subject to:

• Specific terms and conditions stated for the bonus or promotion
• Wagering or turnover requirements that must be met before withdrawal of related winnings
• Time limits or expiry dates for using the bonus funds or free bets.

If there is a conflict between general betting rules and promotional rules, the promotional rules apply to the extent of the inconsistency for that offer.

1. Deposits into your account

You may fund your account using the deposit methods displayed in your account section. By making a deposit you confirm that:

• You are the authorised holder or have lawful control of the payment method used
• The funds derive from legal sources and are not connected to criminal activity
• You accept any applicable fees or charges imposed by your payment provider.

Minimum and maximum deposit amounts apply and will be made available in the cashier or payment pages. Deposits are credited to your betting balance once they are successfully processed.

2. Withdrawal of funds

You may request withdrawal of available funds from your account subject to:

• Successful completion of identity and verification checks
• Compliance with anti-money laundering and counter-terrorism financing obligations
• Satisfaction of any bonus or promotional wagering requirements
• Payment method rules, which may require withdrawal back to the same method used for deposit where feasible.

The operator may set minimum and maximum withdrawal limits per transaction or per day. Any applicable limits are shown in the cashier section.

3. Payment methods, limits and fees

Payment options may include bank transfer, cards, e-wallets or other approved methods, depending on availability for Australian users. For each method, you may be informed of:

• Minimum and maximum transaction limits
• Expected processing times for deposits and withdrawals
• Any operator fees, where permitted, or third-party charges applied by banks or payment providers.

You are responsible for any costs charged by your bank or payment provider, including currency conversion where your account currency differs from your bank currency.

4. Processing times and pending periods

Processing of deposits and withdrawals may involve internal checks and third-party payment processing. Timeframes can vary depending on:

• The payment method you select
• Completion of verification and compliance reviews
• Public holidays or banking cut-off times.

The operator aims to handle withdrawal requests promptly. However, delays may occur where additional security, responsible gambling or legal checks are required.

5. KYC, AML and security verification

Before permitting withdrawals, and at any other time, you may be requested to provide:

• Government-issued photo identification
• Proof of residential address in Australia or in another lawful jurisdiction
• Evidence of ownership of payment methods used for deposits or withdrawals
• Information or documents relating to the source of funds or source of wealth.

Failure to provide required verification information may result in rejection of transactions, temporary suspension of your account or reporting to relevant authorities where required by Australian anti-money laundering law.

6. Transaction monitoring and restrictions

The operator monitors payment activity to manage risk, comply with Australian law and prevent misuse of services. As a result it may:

• Place limits on the number or value of transactions in a given period
• Delay or review transactions that appear unusual or inconsistent with your profile
• Block or reverse deposits or withdrawals where fraud, money laundering or regulatory breaches are suspected
• Request additional information to confirm the legitimacy of a transaction.

7. Operation cancellation and chargebacks

If a deposit is subject to chargeback, reversal, dispute or failure, you agree that the operator may:

• Deduct the relevant amount from your account balance
• Void or cancel bets placed using those funds
• Recover outstanding sums from future deposits or by other lawful means.

You must not request or initiate chargebacks on deposits without valid reason. Unjustified chargebacks may lead to account closure, reporting to payment providers and, where relevant, authorities.

8. Inactive and closed accounts

If your account remains inactive for an extended period, the operator may apply rules set out in the inactive account policy. This may include:

• Attempts to contact you regarding unused balances
• Account closure after prolonged inactivity
• Handling of remaining funds in line with legal requirements, which may involve transfer to a trust or as otherwise required under applicable law.

You may close your account at any time by contacting support. Any remaining balance will be paid out, subject to verification, legal obligations and any unresolved issues relating to bets, chargebacks or investigations.

1. Commitment to responsible gambling

The operator supports responsible gambling practices in Australia and aims to provide services that allow you to place bets within safe and controlled limits. Betting should be treated as a form of entertainment, not as a way to earn regular income or manage financial difficulties.

You are encouraged to read all responsible gambling information made available on the website before placing a bet or using bonuses or promotions.

2. Player protection tools

To help you manage your betting behaviour, a range of tools may be offered, including:

• Deposit limits: daily, weekly or monthly limits on how much money you can add to your account
• Loss limits: caps on how much you can lose over a set period
• Session limits: controls on how long you can use betting services in a single session
• Reality checks: on-screen reminders that show how long you have been active in an event or game.

You can usually set, lower or remove such limits through your account settings, subject to cooling-off periods where required under responsible gambling guidelines.

3. Self-exclusion and time-out

If you feel your betting is becoming problematic, you may:

• Apply a short-term time-out, during which access to betting services is paused
• Request self-exclusion for longer periods, which may be extended as needed.

During self-exclusion, you are not allowed to access your betting account or place bets. The operator will take reasonable steps to enforce your request and may restrict bonuses, marketing and other services connected to your account during this period.

4. Identifying gambling-related harm

Signs that gambling may be causing harm include:

• Chasing losses or increasing bet sizes beyond your planned budget
• Betting with funds needed for living expenses
• Hiding your gambling from family or friends
• Feeling stressed, anxious or depressed because of gambling outcomes.

If these signs apply to you, you should consider seeking help and using available protections, including self-exclusion and limits.

5. Support and assistance services in Australia

If you are located in Australia and are concerned about your gambling, assistance is available from independent organisations, including:

• National Gambling Helpline: 1800 858 858 (24/7 confidential counselling and support)
• Gambling Help services provided in each State and Territory
• Online resources such as Gambling Help Online (www.gamblinghelponline.org.au).

These services can offer counselling, tools for self-assessment, and strategies to manage gambling behaviour. The operator encourages you to use these resources if you or someone you know may be affected.

6. Underage gambling

Gambling services are not provided to persons under 18 years of age. The operator:

• Conducts age and identity verification checks
• May request documents to confirm that you meet legal age requirements
• Will close any account, cancel bets and return deposits (subject to legitimate deductions) if evidence shows that a user is underage.

Parents and guardians are encouraged to take steps to prevent minors from accessing gambling websites or apps, such as installing content filters or parental control software.

1. Legal obligations

The operator implements anti-money laundering (AML) and counter-terrorism financing (CTF) measures in line with applicable Australian obligations, including principles reflected in the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). These measures aim to:

• Prevent the use of betting and gaming services for money laundering or terrorism financing
• Detect and deter criminal or suspicious activity relating to funds
• Support relevant authorities by reporting certain transactions and behaviours.

By using the services, you agree that your account activity may be monitored and that relevant information may be reported as required by law.

2. Know Your Customer (KYC) requirements

Before enabling full account functionality and during the life of your account, the operator may carry out KYC checks. This process may involve:

• Collecting personal identification information during registration
• Verifying your identity using documents such as passports, driver licences or national ID cards
• Confirming your residential address using recent utility bills, bank statements or similar documents
• Evaluating the source of your funds or wealth where the size or pattern of activity requires further review.

You agree to provide accurate and up-to-date information and to respond promptly to requests for additional documents or clarification.

3. Transaction monitoring

All deposits, withdrawals and transfers involving your account may be monitored for AML and CTF purposes. Monitoring may include:

• Automated screening of transactions against defined risk indicators
• Review of patterns in stakes, wins, losses and bonus use
• Comparison of transaction history against your profile, occupation and stated source of funds.

Unusual or inconsistent activity may trigger enhanced due diligence or temporary restrictions until the situation is assessed.

4. Suspicious activity detection

Signs of potential money laundering or criminal behaviour may include:

• Frequent deposits and withdrawals without meaningful betting activity
• Use of multiple payment methods or accounts not evidently connected to you
• Attempts to use funds, bonuses or bets to obscure the origin of money
• Refusal or failure to provide requested verification information.

If such indicators are identified, the operator may seek further information, suspend the account or take other steps in line with its AML and CTF program.

5. Consequences of AML/CTF breaches

If the operator reasonably suspects your account is involved in money laundering, terrorism financing or other serious offences, it may:

• Place immediate restrictions on your account, including suspension of bets and payments
• Block or freeze funds pending investigation
• Terminate your account if the suspicion is confirmed or cannot be resolved
• Report the matter to relevant law enforcement or regulatory authorities.

In such circumstances, funds may be withheld or confiscated where permitted by law or where directed by authorities. You may not be informed of all actions taken where legal reporting secrecy obligations apply.

1. Data protection framework

The operator handles your personal information in line with applicable privacy and data protection laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply. Your privacy rights are taken into account when designing and delivering betting and gaming services.

This privacy section explains the general approach to collection, use, disclosure and protection of your personal data.

2. Personal data collected

When you register and use your account, the operator may collect:

• Identification details, such as name, date of birth and contact information
• Account information, including username, passwords and security questions
• Verification documents used for KYC and AML (for example, copies of IDs and proof of address)
• Payment and transaction information connected to deposits, withdrawals, bets and bonuses
• Technical data, such as IP address, device information, browser type and log data
• Behavioural data, including betting history, preferences and interactions with promotions.

Cookies and similar technologies may be used to support site functionality, security and analytics. You can manage some cookie preferences through your browser settings.

3. Purposes for using personal data

Your personal data may be used to:

• Set up, manage and secure your account
• Process deposits, withdrawals, bets, wins, losses and bonuses
• Carry out identity verification, KYC, AML and responsible gambling checks
• Provide support, respond to your requests and manage disputes
• Improve services, odds displays, event coverage and platform performance
• Comply with legal, regulatory and reporting duties.

Where permitted by law and your preferences, your contact details may also be used to share information about products or promotions. You may opt out of such messages at any time, except for essential service or legal notifications.

4. Data sharing and disclosures

Personal data may be shared in limited circumstances, including:

• Payment processors, banks and financial institutions to handle transactions
• Identity verification and KYC providers for security and compliance checks
• Regulatory bodies, law enforcement or dispute resolution bodies, where a legal obligation applies
• Professional advisers (legal, audit, compliance) subject to confidentiality duties
• Group companies or service providers that help operate the platform.

Any sharing of data is carried out on a need-to-know basis and subject to appropriate contractual and security safeguards.

5. International transfers

Some service providers or data centres may be located outside Australia. Where your personal data is transferred to another country, reasonable steps are taken to ensure it is protected by safeguards that are comparable to those required under Australian privacy laws, such as contractual clauses and security standards.

6. Data retention

Personal data is kept only for as long as needed to fulfil the purposes described above or as required by law. This may involve retaining certain account, betting and transaction records for a period after account closure to meet legal, tax, AML or dispute-handling obligations.

When data is no longer required, it is securely destroyed, anonymised or de-identified where permitted.

7. Your privacy rights

Subject to legal limits, you have rights in relation to your personal data, such as:

• Accessing personal information held about you
• Requesting correction of inaccurate or incomplete data
• Requesting deletion or restriction of processing in certain circumstances
• Objecting to certain uses of your data, including direct marketing.

To exercise these rights, you may contact support using the details provided on the website. Some requests may be declined where the operator is legally required to keep data or where requests are unreasonable, frivolous or vexatious.

8. Privacy queries and complaints

If you have questions about privacy or wish to lodge a complaint about the handling of your personal information, you can contact the operator using the contact channels listed on the site. You may also have the right to raise concerns with the Office of the Australian Information Commissioner if you are not satisfied with the outcome.

1. Security of the platform and services

The operator implements technical and organisational measures to protect the integrity and security of the platform, betting services and user accounts. Security controls are designed to reduce the risk of unauthorised access, misuse, loss or alteration of data.

While no online system can guarantee complete protection, reasonable steps are taken to align security practices with industry standards.

2. Data encryption and secure transmission

Sensitive data transmitted between your device and the platform, including login details and payment information, is protected using encryption technologies such as TLS or SSL. Encryption helps protect the confidentiality of your data during transmission over public networks.

Stored data is also protected using layered controls, which may include encryption, segregation of environments and access controls based on job roles.

3. Account security and authentication

You are responsible for keeping your login credentials and any security information confidential. In particular, you should:

• Choose a strong, unique password and update it periodically
• Not share your login details or allow others to access your account
• Log out after each session, especially on shared or public devices.

Two-factor authentication (2FA) or similar security features may be offered. If enabled, you will be prompted to confirm sign-in or high-risk actions using an additional step, such as a code sent to your device.

4. Monitoring, logging and incident response

Activity on the platform may be logged and monitored for security, integrity and legal compliance. Monitoring may include:

• Detection of unusual login patterns or access attempts
• Review of changes to critical account settings
• Alerts for events that may indicate fraud or compromise.

If a security incident affecting your account or personal data is identified, steps will be taken to contain and assess the issue, and notifications will be provided where required under Australian law.

5. Your role in maintaining security

You agree to:

• Inform support promptly if you suspect that your login details have been exposed or if unauthorised bets, bonuses or transactions appear in your account
• Update devices and browsers to recent versions and install reputable security software where possible
• Avoid accessing your account over unsecured public networks for payments or sensitive changes.

The operator may temporarily lock or suspend access to your account where security concerns arise and may request additional verification before restoring full access.

6. Third-party sites and services

The platform may contain links to third-party websites or services, such as payment providers or information sites. Those services are not controlled by the operator and are subject to their own terms, betting rules and privacy policies. You access such sites at your own risk and should read their terms carefully.